LEVEL 4

You are at: Level 4 High Automation

What this means 

Your AI maturity is more advanced than nearly all of your competitors at the moment. In fact, the technology to achieve effective high automation isn’t quite here yet, but let’s say it is. Here is what we would tell you: You are running on high automation and it will be close to impossible for competitors who didn’t start when you did to catch up with your data foundation. AI is generating and completing actions and next steps while the team manages the AI and can override when desired.

Because you are an early adopter, your AI will always be smarter and have more historical data based on your function and field.

Challenges at Level 4

  • This technology is evolving rapidly. Staying up-to-date on best practices, security and trust risks, and advancements will be beneficial. 
  • With any new technology, mistakes and errors are possible. Have a protocol in place to monitor your AI outputs and address this if it happens.
  • AI is an evolving technology and Information Security teams must make sure vendors and tools are secure.

Where to go from here?

You’ve fully realized your AI maturity potential! We have no advice to keep you advancing in your journey at the moment. But don’t worry, we won’t leave you hanging. We have a couple of resources we think you’ll find interesting or useful.

Join us for AI Innovators Labs!  Learn how your organization can achieve greater AI maturity and leave understanding what the next step in your AI journey should be.

Here are some additional ways your GTM organization can leverage AI the right way:

Make sure you are collecting the right data for your organization.

Are you collecting the data you actually need? It’s time to think about what will help you (and your AI) make smarter, faster decisions and prevent you from getting obvious, unhelpful answers from your genAI. Make sure your activity capture solution has things like, “Continuous Contact Enrichment'' in place to ensure data quality.

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Learn from the innovators who are driving progress in different areas of AI

AI Innovators is a series of in-depth profiles that shines a light on the most innovative minds in AI and those who are championing the adoption of the technology in their organizations and beyond. This series reveals the humanity behind the technology powering our future and the journey of the individuals leading the way.

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Focus on trust and security

Building a solid data foundation is key to success with AI, but with all the data comes a great responsibility to your customers and employees to ensure it’s secure. Trust and security should be built into the tools you use. As the technology continues to develop rapidly having these systems in place has never been more important. Check out People.ai’s Trust and Security page for a best-in-class example of what you should expect from your AI vendors and partners.

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